FAQ
**Awakened Soul Finds FAQ**
**Welcome to Awakened Soul Finds!** Below are answers to some of our most frequently asked questions. If you need further assistance, please contact us at [email protected].
**1. What types of products do you offer?**
We offer a wide selection of spiritual items, including crystals, incense, smudging supplies, and other spiritual treasures.
**2. How do I place an order?**
To place an order, browse our catalog, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
**3. What payment methods do you accept?**
We accept major credit cards, PayPal, and other secure payment methods available at checkout.
**4. How long does shipping take?**
Domestic orders typically arrive within 5-7 business days after processing. International shipping times may vary. Processing time is usually 2-3 business days.
**5. How can I track my order?**
Once your order has been shipped, you will receive a confirmation email with tracking information. Use this information to track your order on the carrier’s website.
**6. Can I return or exchange an item?**
Unfortunately, we do not accept returns or exchanges. Please ensure you review all product details and make your selection carefully before purchasing.
**7. Do you ship internationally?**
Yes, we ship internationally. Shipping rates and times vary based on the destination.
**8. How do you ensure the quality of your products?**
We carefully select and inspect all our products to ensure they meet our quality standards. Your satisfaction is our priority.
**9. Are your products ethically sourced?**
Yes, we are committed to sourcing our products ethically and responsibly.
**10. Do you offer gift cards?**
Yes, we offer gift cards in various denominations, which can be purchased through our website. They make perfect gifts for any occasion.
**11. How can I contact customer service?**
You can reach our customer service team at [email]. We aim to respond within 24-48 hours.
**12. Do you offer any discounts or promotions?**
We occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.
**13. How do I care for my crystals and spiritual items?**
Each product comes with specific care instructions. For general care, keep crystals clean, avoid exposure to harsh chemicals, and handle them with care.
Thank you for choosing Awakened Soul Finds! We are here to support your spiritual journey with quality products and excellent service.